Date/Time:
Date(s) - 26 Nov 2024
9:00 AM - 4:30 PM
For more details contact:
Rosie Barfoot on 07710 212681 or email here
Managing Performance is the second session in the Effective Managers Toolkit series. It will focus on the everyday issues faced, review what you already know, and hone your skills for this vital aspect of managing people.
High performance cultures do not happen by accident. They happen with your leadership.
- Ensure greater productivity and accountability.
- Increase profitability through better performance.
- Achieve the best from your team and yourself.
The key role of a front-line manager is to get the job done to the required standard, which requires determining and managing performance. Your leadership determines future performance levels and gaining the maximum potential of your team.
“The minimum performance you allow is the maximum you can expect!”
Performance management requires a process for establishing shared understanding about what is to be achieved, and an approach to managing and developing people in a way which increases the probability that it will be achieved in the short and longer term.
In busy schedules, it can be difficult to find the time for excellence, whether this is to the way people manage, the product or service you provide, or the image of the company. As a leader, you need to show it is important by holding people accountable and evaluating the results. You also need to lead by example and do what you say you will do.
Objectives You will be able to:
- Resolve personal issues of managing performance.
- Give constructive feedback.
- Understand why people behave as they do.
- Deal with underperformers assertively.
Content
- Improving performance.
- Giving and receiving constructive feedback.
- Recording, monitoring and accountability.
- Being confident and assertive.
- Managing conflict
- Implementation.
This is an in-house course for new and experienced managers. If you would like to discuss how this can meet your specific needs, please contact me for further details.