Date/Time:
Date(s) - 11 Oct 2016
9:00 AM - 4:30 PM
For more details contact:
Rosie Barfoot on 07710 212681 or email here
Building effective teams doesn’t happen by accident or overnight. This unique workshop has been designed for a voluntary sector client. It will provide strategic training for their team to face the changes ahead together. People are good at their job, but now need to step up to new challenges. This is an opportunity to acquire the right skills to achieve the desired success.
The aims are to have a cohesive and effective team, which will take ownership of the culture for the future. It is important that they work together for better internal and external customer service. It will include practical challenging tasks, strategic problem solving; and fun.
Objectives are that by the end of the day, you will be able to:
- Create a positive attitude to managing the future culture.
- Be more confident and effective working as a team.
- Have agreed values and behaviours to achieve the vision.
- Agree actions to improve engagement, effectiveness and customer service.
Content
- Setting expectations.
- Working as an effective team.
- Defining the values and behaviours.
- Improving team engagement for effective customer service.
If you want to provide senior management training for your team to give them the greatest chance of success, then please contact us and we will design the perfect course for you.