It Pays to Talk

Some trainers use actors to provide role plays. We like to give participants hands on experience. The delegates on our Effective Communication workshop on February 23rd provided two fascinating scenarios of how to deal with difficult behaviours. The key learning for them was: Do more of Avoid Plan and prepare before going into the situation

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Build Your Confidence

Tuesday 9th March 6.30 – 8 pm at The Centre for Health & Wellbeing, Weymouth Rosie Barfoot is giving a short workshop to help you build your confidence. This is a charity event. Lack of self-esteem, negative thinking, or fear of change often prevent people from trying to achieve their dream, or even accepting that

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So Who is Difficult?

On the recent ‘Dealing with Difficult People’ course we ran, there was a great aha moment. Quite early on in the day, one delegate realised she actually is the ‘difficult’ person. This is something that is not always easy to accept. I remember the first time I ran this course; I made the mistake of

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Coaching for Managers

Award your managers with the essential skill to increase performance. The Institute of Leadership and Management Level 3 Award in Workplace Coaching for Team Leaders and First Line Managers (takes nearly as long to say as to deliver) provides a great way to increase your team’s skills and gain self development for your managers. A

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Is Stress a Myth?

Last Friday, I gave a joint talk at the BusinessXChange Co-Operation Event with Rebecca Fordham (Real People Solutions HR) on coping with pressure at work. It ended with a relaxation technique, which went really well until someone’s mobile phone went off at a critical moment. Thank you to whoever that was for demonstrating the pressure

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